Shipping & Returns Policy
At bynadines, we want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help.
Eligibility for Returns: You may request a return within 7 days of receiving your order. To be eligible, items must be unused, unworn, in their original condition, and in the original packaging with all tags attached. Any item that shows signs of use or damage will not be accepted.
Non-Returnable Items: Certain items cannot be returned, including products purchased on sale, accessories, and any personal care items for hygiene reasons, unless they arrive damaged or defective.
Return Process: To initiate a return, please contact us at [your email here] with your order number and reason for return. Once your request is approved, we will provide instructions on how to return the item.
Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect. Original shipping fees are non-refundable.
Refunds: Once we receive and inspect the returned item, we will notify you. If approved, your refund will be processed within 5 to 10 business days through the original payment method.
Exchanges: We only replace items if they are defective, damaged, or if you received the wrong item. If you need an exchange, contact us at [your email here].
Late or Missing Refunds: If you have not received your refund yet, please check with your bank or payment provider first. If the issue persists, contact us for support.
Contact Us: If you have any questions about our Returns & Refunds Policy, please contact us at [your email here]. Brand name: bynadines